['Privacy Policy\n\nAt Oxford Language Tutors Ltd, protecting your privacy and personal information is a priority. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit or use our online platform and services related to personalised language tutoring, exam preparation, business English coaching, and conversation practice.\n\nInformation We Collect \nWe may collect and process the following types of personal information: \n- Contact details such as name, postal address, phone number, and email address \n- Educational background and language proficiency information relevant to tutoring services \n- Payment information necessary to process fees and manage accounts \n- Information about your interactions with our online platform, including usage data and communication history \n- Any other information you voluntarily provide when you contact us or register for services \n\nHow We Use Your Information \nYour information is used solely to provide, improve, and personalise our educational and language services, including: \n- Managing registrations, bookings, and payments for tutoring sessions \n- Customising lesson plans to meet your personal learning needs \n- Communicating updates, changes, or relevant information about your lessons and our services \n- Complying with legal obligations and protecting the rights and safety of all users and staff \n\nLegal Basis for Processing \nWe process your personal data under legitimate interests for service delivery, contract performance with you, and where required, to comply with applicable legal obligations including GDPR requirements.\n\nInformation Sharing and Disclosure \nWe do not sell, trade, or rent your personal information to third parties. Personal data may be shared with trusted third-party service providers involved in delivering our services, such as payment processors or IT service providers, who are bound by confidentiality agreements and GDPR obligations.\n\nData Security \nWe employ appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Access to personal information is limited to authorized personnel involved in providing our services.\n\nData Retention \nYour personal data will be retained only for as long as necessary to fulfil the purposes stated in this policy, including compliance with legal, tax, or accounting requirements.\n\nYour Rights \nSubject to applicable laws, you have the right to: \n- Access and request a copy of your personal information \n- Request corrections to inaccurate or incomplete data \n- Request erasure of your data where no longer necessary or lawful \n- Object to or restrict processing of your personal information \n- Withdraw consent at any time, where processing is based on consent \n- Lodge a complaint with a relevant data protection authority if you believe your data is not handled in accordance with applicable law \n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance your user experience. You can control cookie preferences through your browser settings. \n\nChildren’s Privacy \nOur services are intended for individuals aged 18 and over. We do not knowingly collect personal data from children under this age.\n\nContact Us \nFor any questions or requests related to your personal data or this privacy policy, please write to: \nOxford Language Tutors Ltd \n42 Walton Street, Second Floor \nOxford, Oxfordshire \nOX2 6ED \nUnited Kingdom \n\nWe are committed to safeguarding your privacy and continuously improving how we protect your personal information when you use our educational and language services. \nThank you for trusting Oxford Language Tutors Ltd with your learning journey.', 0.0011692000000000002, 'gpt-4.1-mini']